Sprint PCS has a Better Wireless Guarantee for their Sprint PCS Cellular Phones. The guarantee gives customers a 14-Day Risk Free Guarantee on all Sprint PCS phones and services. If the customer is dissatisfied for any reason during the first 14 days they can return their phone or cancel their service for a full refund (less minutes used).
The second part of their guarantee is the Sprint PCS Right Plan Promise. This allows customers to change service plans at any time within the first 90 days without renewing their contract (as long as the new plan has the same contract length). The third part of the guarantee is the Sprint PCS New For You Program that offers customers $150 off a new phone of their choice every 18 months. Each new Sprint PCS phone comes with a 12 month limited warranty. This is Sprint's way of making sure that they are meeting their customer's needs.
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